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Carrefour

Location : Lexus Tower, Deira

City : Dubai

P.O Box : 22797

Phone :  Phone call04 29...

Products & Services :  Hypermarkets
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Business Details
Business Description:

Carrefour UAE 

Carrefour UAE operates under the exclusive franchise of Majid Al Futtaim, a leading corporation in the MENA region. The head office in Dubai serves as the central hub for its operations across the UAE. Carrefour UAE provides a wide-ranging assortment of goods across both food and non-food categories

Product Offerings

Carrefour UAE provides a wide range of products across various categories:

  • Groceries: Fruits, vegetables, dairy, meat, and pantry essentials.
  • Electronics: Mobile phones, laptops, home appliances, and accessories.
  • Fashion: Clothing, footwear, and accessories for all ages.
  • Health & Beauty: Cosmetics, skincare, personal care items, and wellness products.
  • Home & Living: Furniture, home decor, kitchenware, and storage solutions.
  • Toys & Games: Educational toys, board games, and outdoor play equipment.
  • Sports & Outdoors: Fitness equipment, outdoor gear, and sports apparel.
  • Automotive: Car accessories, maintenance tools, and cleaning products.
  • Stationery & Office Supplies: Writing materials, office furniture, and organizational tools.

Services Provided

Carrefour UAE offers a variety of services to enhance customer experience:

  • Online Shopping: Convenient shopping through their website and mobile app.
  • Home Delivery: Delivery services to various locations across the UAE.
  • Click & Collect: Order online and pick up from a nearby store.
  • Valet Trolley Service: Assistance with shopping and carrying items to your vehicle.
  • Customer Support: Dedicated helpline and live chat for inquiries and assistance.
  • Secure Payment Options: Multiple payment methods including cash on delivery and online payments.
  • Returns & Exchanges: Flexible policies for product returns and exchanges.
  • Warranty Services: Support for products under warranty.
  • Gift Cards: Available for purchase and use across stores and online.
  • Loyalty Programs: Rewards and discounts for frequent shoppers.

Specialties & Unique Aspects

  • Exclusive Franchise: Carrefour UAE is exclusively operated by Majid Al Futtaim in the MENA region.
  • Omnichannel Experience: Strong mix of physical store presence + advanced online/delivery innovation (24 / 7 delivery in some areas).
  • Cultural and regional adaption: Seasonal offers (Ramadan, New year ) and products catering to multicultural UAE clientele.
  • Innovative Store Formats: Introduction of proximity stores and digital shopping solutions.
  • Customer-Centric Approach: Focus on providing quality products and services to meet diverse customer needs.